36 responses

  1. Ricky Potts
    August 30, 2011

    My account was recently hacked. I didn’t even know it… the message that was sent out didn’t raise any red flags. Eventually someone asked if my account had in fact been hacked. It had. This process is how I had to make sure it didn’t happen again.

    These hackers are getting tricky… and sometimes even when the link is from a trusted account, it might be spam. I was hacked yet again. And changing my password didn’t help. I am safe now… for now. Great blog post, and one that a LOT of people sending out unknown direct messages should take note of.

  2. louisaa
    August 31, 2011

    my twitter has been hacked, i cant get into it, it says my user name is incorrect or my password is incorret i dont know what to do, and i have alot of followers, and 1 hours ago it said get more followers its free, with the website underneath! and it says my old twitter account that got hacked is following my new twitter account. can you help me get back into my old twitter account please!

  3. Steve
    September 1, 2011

    Louisaa, you’ll need to click the “forget password” link on the login page. This will send you a password reset email. After you’ve gotten that email and reset your password, go through the steps outlined in this post. If you still can’t login you’ll have to submit a support request through the Twitter Help Center.

  4. Aimee
    February 5, 2012

    my twitter has been hacked, i cant get into it, it says my username is incorrect and my password is incorrect. I am clueless as to what to do. i have alot of followers and many celebs are following me. I know i got hacked as i have a personal account and its following my hacked account. The hacker changed my name, bio, DP and everything. Can you help me get back into my old twitter account please? I swear I dont know what to do. I feel like crying . The hacker spams porno sites . My friends thot its me , and misunderstandings occur . Help HELP! Please?

  5. Steve
    February 5, 2012
  6. marku
    February 25, 2012

    My twitter account was hacked. I received an email saying my twitter email account had been changed, but I didn’t make the change. I can no longer enter my account. I sent an email to the twitter support team three days ago, but no response. Do you know how long the process takes to have my issue answered and resolved?

  7. farrah
    March 5, 2012

    i got the same email as marku, i am so frustrated because twiitter is not doing anything to help it has been 4 days

  8. marku
    March 7, 2012

    @farrah I understand, it was Feb.22nd since I contacted twitter, it’s now March 6th, no response. I’m still hopeful they will resolve the issue. I hope they fix it or at contact me alot sooner… than later.

  9. Diaglas
    March 12, 2012

    Recently, i found out that my twitter has been sending out spamming virus messages. I afraid that it will get worse! I changed my password and revoke access. Is it safe now?

  10. Steve
    March 13, 2012

    Diaglas,

    You should be alright assuming you’ve revoked access to any applications you were using previously. I haven’t heard of anyone having issues after they’ve taken the steps you have.

  11. Cory
    March 31, 2012

    I tried to log in with my password and email and it sent me to a different twitter account

  12. Pam
    April 10, 2012

    I replied to a tweet from a friend on twitter to wish someone a happy bday. I went to that person’s site and left a message saying happy birthday and then BAM my account was suspended. Lost all followers and I am now not following the ~450 people I was following!! HELP!!! Any options other than creating new account? Is it worth contacting twitter to resolve?

  13. brenden
    April 11, 2012

    I have been recieving messages from my friends that said: “hey,this person is making horrible things about you” but they had a url on it? and my friends said i have been sending random messages. does this mean im getting hacked? please help! also i changed my password with everything spelled right but it says its incorrect. whats does this mean?

  14. brenden
    April 12, 2012

    pam, I know how u feel. do u think u were hacked? i have a feeling i am! someone tell me if the problem i have (wich is shown up) if I am hacked or not?! please!

  15. Roberta
    April 19, 2012

    Hi,

    Just 2 days ago I tried to send a tweet and it was unauthorised and saved to drafts. I then noticed my name had been changed to Ricardo and I now live in Los Angeles.

    I tweet From my iPhone so with the app installed I have limited ability to resolve issues on the go. I assumed it was a twitter data error- but when I have gone to my account settings it prompts me for my password which I enter and it is not accepted.

    Problem is I’m not 100% sure which email is linked to the twitter account and I forgot to authenticate by mobile. I tried to have a password reset emailed to my account …. But no email appears. So I think the idol email account I created under a similar name has been hijacked, and this is linked to twitter….

    It’s odd that no tweets have gone out yet…

    It’s really frustrating as I am unable to do anything.

  16. Soumyarup Paul
    June 28, 2012

    My twitter is getting repeatedly hacked.
    The password is being changed each time and i have to reset it.
    Its annoying. And its sending spammy messages of weight loose(20 lbs) to everyone.
    I dont even have any applications which has access to my account except Facebook and Twitter Colours.
    I ‘revoke access’ to all the applications i had. But its still getting hacked!!!! :( :(

  17. Bianca
    June 29, 2012

    i got hacked at like may 11 2012 cos i got a co-owner for my account which is now @ObeyHarrold
    i e-mail/contacted twitter about it, tried resetting the password but still, it isn’t recognized, what should i do? :’(

  18. Steve Goodwin
    September 5, 2012

    Thanks for posting this! I just had my account hacked a couple of days ago. I followed your checklist and I am hoping that the hacker is gone now! Thanks!

  19. muzi
    September 21, 2012

    I forgot my email password and twitter password what can I can I do.

  20. Alex
    September 21, 2012

    The hacher has changed everything can’t even receive twitter messages and log in please help it’s been three weeks now please help.

  21. JP
    October 3, 2012

    My account is still being hacked after changing passwords at least 6 times.I use very hard ones to hack and have revoked most accesses except for the following. Are any of them the culprits?

    LG Phone LG Phone by Good Technology

    Google/Twitter integration.

    Friend Connect Friend Connect by Google

    Twitpic Twitpic by Twitpic Inc

    Share photos on Twitter with Twitpic

  22. Ashlyn
    January 13, 2013

    Hi! So I probably have been hacked as well by one of those sly ads that everyone clicks on. But I have two accounts on one Email i think so when I request a password change email, it only does it for the acct I don’t use! Is there anyway to just delete all my other accounts period? I just want to be able access my main twitter! Or is there like a twitter head quarters I could call for help?! Lol I’m desperate. Help!!!

  23. Steve Hill
    January 14, 2013

    Ashlyn,

    I would change the email address on the account that you have access to but don’t use, the request a new password again for the account that you’re trying to get access to. You should receive a proper email about that account since there are no longer two accounts associated with one email.

  24. ashlyn
    January 15, 2013

    i did that and then i realized you can only have one account per email. and i dont remember the email i used. i have tried all of my emails and none of them are it. WHAT NOW?!!i dont want to delete my account :(

  25. Steve
    January 17, 2013

    Ashlyn, I’d say you’re stuck between a rock and a hard place. If you don’t remember your email address, I really don’t know what to tell you.

  26. Julia
    January 29, 2013

    My account has definitely been hack. Cannot add new persons to follow and always have new persons I’m following when I log in. I received the password reset email but after following this link, cannot set a new password ! I know it has to be a 6 caracter password and type it 2 times, but it doesn’t work. It writes that my password is invalid.

  27. Mahirwan
    February 14, 2013

    Mr Steve : I cant get in to my twitter account , because it says there , that I’ve forgotten my password , but I’m not ! It ask me to give my username on twitter or e-mail , so I rather pick e-mail ! after I give them my e-mail , it says that the password reset code have been sent to my e-mail , and here’s another thing , I also cant logged-in to my yahoo e-mail ! I also said the same thing , “have you’ve forgotten your password?” , but infact I remember it ! I dont know what has happen , so If you sire , have the solution , pls do reply my comment ! ^^

  28. Raven Moyle
    February 15, 2013

    Do u think u can help me, I can’t log into my twitter account! Everytime i try to log in, this page will pop up showing random letters and numbers that i have to type in! So i type them in and press enter or sign in (both), NOTHING HAPPENS!!!! :,,,( When I check for caps locks a million times….. I PUT IT IN CORRECTLY!!!!!! But it’s not working all of a sudden! It’s actually affecting my life! I know it sounds silly, but it is the only “fun“ way I can connect with my friends who live miles away! I don’t want to get a new account though, it’s too much work to get a hold of all my followers! I love the account that i already have. AND, ever sinse this situation, people at school have been acting “weird“ around me, something’s going on! I have been upset for 2 days so far, and i don’t want to be upset about it anymore! I can’t really tell if somebody hacked it! My password is really hard for anybody to guess, but there hasn’t been any new tweets that are not fimiliar! I would change my password, but my Gmail isn’t working either! Both twitter and Gmail forgot my passwords! What do you think is going on, i am actually really nervous about it! I tried to get help on the twitter help center and get help with Gmail help, but i know they won’t do anything about it! :( :( Please give me some advice or instructions on how to reset a new password for both (without logging in) if u can, i know there’s a way!!! Please reply back 2 me,ASAP! Thank u! -Raven Moyle.

  29. David
    March 17, 2013

    Bro, thank you SO MUCH!!! I was getting so annoyed when some hackers kept tweeting and following random ppl on my account, again thanks so much

  30. Kelly
    April 28, 2013

    My account was recently hacked…I went to sign in and it said that my password was incorrect, so I sent an email for a password change, but I did not receive an email giving me a pw change, but instead an email verifying my email change. I still have access to my account on my itouch but I cant log in from any where!! I know I could get a new twitter but mine ( Styles_Nip_Slip ) has 4000 followers and Ive had it for a long time! I do not have a phone number hooked up into it so i cant recieve texts either. Help me!!!!!!

  31. Raven Moyle
    June 19, 2013

    Ok, so it is me, Raven again, u r probably really annoyed, and i apoligize, but i jst wanted 2 let u know, tht first of all, my email started wrking, second of all, i think i know what was wrong with my twitter, and how to fix it, and third, doesn’t really matter cuz i hav facebook, so i guess, its all good, again, i apoligize 4 putting so much info and asking u 2 do so much, and i am also sorry 4 telling about these kids at my school acting weird about this, i dont know y i even did tht, i guess i was jst really frustrated, so, i thought i should just let u know about it, thx. :)
    Raven Moyle

  32. Caleb best
    August 5, 2013

    Hackers gained into my twitter account by changing my email adress and password…. I think it is because I allowed acess of applications into my account. Please what do I do, My followers are reducing daily and the hacker is sending spam messages to my followers..

  33. Tobi Omoteye
    August 6, 2013

    Please my account got hacked by someone from INDONESIA and he has changed the e-mail i used and password now i can’t login again and i don’t want to lose my account…. help please.

  34. mey
    February 10, 2014

    my twitter has been hacked . they changing my email and password. please help me

  35. jumana
    June 12, 2014

    hey, i opened a link that was sent to me on a DM on twitter, and now i can’t get into my account because the password doesn’t work!
    i ried to change my password but an e-mail is not being sent to chang it although Twitter says it was sent! and i submited in the help center, it still doesn’t work!
    the problem is i have 26,000 followers!! what can i do? HELP!

  36. Charlotte
    June 27, 2014

    I am logged into my twitter on my phone but my phone was stolen. How do i log off my twitter account from the mobile twitter app from a laptop?

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